Our doctors consults at a number of locations. To book an initial consultation please either

• Phone our rooms at telephone, or
• Book Here

Urgent Appointments

Advise the staff if the matter is urgent and we will endeavour to arrange an expedited appointment.

Plan With Notes

It’s easy to forget all the questions you wish to discuss once in front of the doctor. We recommend you prepare a list of questions you want to discuss.

Anyone can make an appointment to see Dr Kim.

Valid Referral

With a valid specialist referral, you will receive a Medicare rebate. The referral must be current and come from general practitioner or another specialist.

No Valid Referral

Without a valid referral, you will not obtain your Medicare rebate and be required to pay the full consulting fee.

You can make an appointment and then arrange for your general practitioner to fax through a referral prior to your appointment date.

Please plan your appointment appropriately or reschedule if necessary.

Prepare to arrive 15 minutes before your allocated appointment time as you will be asked to complete some paperwork.

Bring all relevant information as listed below:

Clinical

• List of Current Medications,
• List of any allergies to medications or other,
• Prior X Rays, MRI or CT scans
• Copies of Blood or urine tests
• Previous operation reports, if relevant
• Your Medical and Family History
• Is the problem work related?

Identity

• Referral Letter (GP, Doctor)
• Drivers license or valid ID
• Medicare, DVA or Pension Card
• Private Hospital Insurance Details
• Employer’s Letter (if Work cover) and a current
• claim and approval from their case manager

Prepare a list of questions you want to ask Dr Lawrence Kim about your problem or concerns. It’s easy to forget what you wanted to discuss once you are at the appointment.

You should expect to be greeted at reception upon arrival and then seen by Dr Kim.

Medical History

During your first visit you and Dr Kim will discuss:

• Current symptoms and related health
• General health and Medications,
• Previous problems,
• Risk factors, lifestyle and family history, and
• Previous pathology results, diagnostic imaging,

Honesty is important as it provides all the information needed to assess and properly treat you.

Physical Examination

It is important to be as relaxed as possible during any examination. Try taking deep slow breaths, relax and think of something pleasant can help if Dr Kim needs to perform a clinical examination here.

Investigations

You may require more diagnostic testing (ie. Blood or urine tests and Diagnostic Imaging) to confirm the diagnosis.

Ask Questions?

We want you to feel free to discuss openly any questions or voice any concerns you may have without reluctance or hesitation, as anything dealing with your health is of extreme importance.

It is important that you clearly understand your options.

Your time is valuable. Dr Lawrence Kim endeavours to run on schedule and your punctual attendance will assist this.

Late Arrivals

We do understand that circumstances may arise unexpectedly, however, late arrivals can compromise the service we are able to provide to you, and can also inconvenience other patients.

We will do our best to accommodate late arrivals, but in some instances, appointments may need to be rescheduled.

Cancellation Policy

We do ask that you contact us and give at least 24 hours notice should you need to reschedule or cancel your booking. This would allow us to offer your appointment time to patients on our waiting list.

We recognise that your time is valuable, and we make every effort to run on time. Occasionally unexpected emergencies or some patients require a little more time. These can result in scheduling delays beyond our control. We apologise if we keep you waiting.

Repeated cancellations or cancellations with less than 24-hour notice may incur a cancellation fee.

We consider this a last resort, as our motivating concern is the quality of service we are able to provide to you and our other patients.

No Show Policy

For unattended appointments without notice or explanation, we may charge a fee and may require a credit card on file to reserve your next appointment.

Diagnosis and Recommendations

After reviewing any diagnostic results, Dr Lawrence Kim will recommend appropriate treatment.

Treatment

Where a Treatment Option is recommended you may need to understand and consider the following:

• Further preoperative medical evaluations to determine suitability for the procedure,
• Further diagnostic evaluations including pathology and imaging,
• Potential risks and complications
• Planning and recovery time
• Counselling to ensure that the informed consent obtained is fully understood.

Be Aware of

• Any infections prior to surgery, as they may delay a procedure until the infection is cleared,
• Any bladder or bowel problems to reduce complications,
• Anti-inflammatory medications (NSAIDs) or other medications such as blood thinners or diabetic medications that may need to be paused,
• Stop smoking to reduce your operative risks and improve recovery
• Consider losing weight (if overweight)

If you have any specific concerns or fears regarding your condition or treatment we recommend contacting the practice for clarification.